Must have prior experience in the workers' compensation industry-may consider other insurance or healthcare experience. Significant air or car travel within a specified region is required; often overnight. Incumbent must live in California to be considered for the role. Highly prefer incumbent to live within commutable distance of one of the following cities: Pleasanton, Fresno, Redding, Stockton, Eureka, Sacramento, Rohnert Park or Vacaville.
Account management is responsible for the strategic planning and associated activities focused on maximizing relationships with clients. The purpose of the field account representative is to manage ongoing relationships within the local offices, as well as monitor service delivery to clients for one or more accounts. This role will have responsibility of developing relationships with stakeholders at assigned accounts including attending regional / local conferences to represent HES. The essential functions of a field account representative are to act as an outward-facing resource for assigned accounts and prospects (as needed), build relationships, provide on-site support, serve as the primary point of contact for day-to-day service delivery, conduct client training, represent the client internally, and coordinate with other departments to complete projects and address ongoing service needs.
High school diploma or general education degree (GED) and two to four years related experience and/or training required.
Knowledge, Skills and Abilities:
Physical Demands/Working Conditions:
Duties are performed primarily in an office setting. Travel to attend meetings and visit locations throughout the country may be required. Operate computer and standard office equipment such as telephone, copier, and printer. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands. The employee is occasionally required to stand and walk.
*** Job descriptions will be reviewed and are subject to changes of business necessity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.